Clear Terms, Trusted Guidance

These Terms of Service govern your use of Hamro Admission's website and counseling services. By accessing our platform or engaging our team, you agree to comply with these terms.

If you do not accept these terms, you must stop using the website and related services.

Our services may include:

• Academic counseling and university/course shortlisting.
• Application preparation and submission guidance.
• Scholarship advisory and document support.
• Visa process guidance and onboarding assistance.
• Post-admission support as communicated by our team.

Final admission, scholarship awards, and visa approvals are solely determined by the respective institutions and authorities.

By using our services, you agree to:

• Provide complete, accurate, and up-to-date information in all forms and communications.
• Submit only authentic documents and disclose relevant academic or legal history.
• Meet university and embassy deadlines as advised by our team.
• Use our website and communication channels lawfully and respectfully.
• Keep login credentials secure and report unauthorized activity promptly.

Where service fees apply, payment terms, timelines, and scope are shared before engagement. You are responsible for understanding all relevant costs, including third-party charges imposed by institutions, tests, embassies, or service providers.

• Consultancy fees, if charged, must be paid according to the agreed schedule.
• Third-party charges are non-refundable unless explicitly stated by the third party.
• Any eligible refund from our side will follow the signed agreement and documented refund policy.

All website content, design, graphics, documents, and brand assets are owned by or licensed to Hamro Admission unless otherwise stated.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

You must not:

• Use the platform for unlawful, fraudulent, or abusive conduct.
• Upload malware, attempt unauthorized access, or disrupt website operations.
• Misrepresent your identity, qualifications, or relationship with our organization.
• Copy, scrape, or republish substantial website content without consent.

Our services are provided on a best-effort basis. While we aim to deliver accurate and timely guidance, we do not guarantee specific admission outcomes, scholarship awards, visa approvals, or employment results.

Information on the website is for general guidance and may change without notice due to updates from institutions or government bodies.

To the fullest extent allowed by law, Hamro Admission shall not be liable for indirect, incidental, or consequential losses arising from service use, including missed deadlines due to user-provided delays, third-party decisions, or force majeure events.

We reserve the right to suspend or terminate access if terms are violated, fraudulent activity is detected, or cooperation required for service delivery is not maintained.

These terms are governed by the applicable laws of Nepal. Any disputes will be handled through competent courts or dispute resolution channels recognized by applicable law.

We may revise these terms periodically to reflect operational, legal, or regulatory changes. Updated versions are published on this page with a revised "Last Updated" date.

For questions about these terms, please contact us through /contact.